QUESTIONS PEOPLE ASK

A clearer conversation
before you commit.

Straightforward answers about getting started with NatusAI, connecting your existing systems, protecting your information and helping your team put AI to work.

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THE PRODUCTS

What is NatusAI?

What does NatusAI help us do?

NatusAI helps organisations connect information, understand how work operates, plan change and build focused applications around useful business context.

What are Aquila, Phoenix and Sculptor?

Aquila helps you understand processes, information flows and dependencies. Phoenix helps you plan and coordinate change. Sculptor helps you create an application or workflow for a defined need.

How do Cygnus and Lyra fit in?

Cygnus is the unified database and backend product for connected information and backend services. Lyra is the frontend product for clear application experiences. Together they support Aquila, Phoenix and Sculptor, while remaining useful products in their own right.

DEPLOYMENT AND PRIVACY

Where can it run and who controls the information?

Where can our data and applications run?

Deployment can be shaped around your hosting and ownership priorities, including on-premises, a private cloud tenancy or an isolated environment. The practical choice depends on connectivity, operations, models, updates and support.

Does our information leave our environment?

That is a deployment and policy question, not a slogan. We define the data routes, model providers, support access and logging for the scope, with the default routes and exceptions visible for review.

Can we use external models or services?

Potentially, where the application and policy allow it. External calls should be identified, classified and governed. A deployment can also use local or customer-selected model paths where those fit the requirements.

How is access managed?

Access can be designed around roles, least privilege, data classification and the identity systems selected for the application. The exact permissions and integrations are agreed during scope and deployment.

INTEGRATION AND DATA

How does it fit with the systems we already use?

Will integration be out of the box?

Some connections may be configured from an existing integration surface; others are a project. We identify the systems, permissions, data routes and effort before the scope is agreed.

How do we move existing data?

We inventory the sources, define the target context, prepare and reconcile the material, then validate it with the people who own the work. The result and any unresolved quality issues should be visible.

How do we handle deletion and retention?

Retention, legal holds and deletion are scoped as data-lifecycle workflows. The plan should identify configured stores, indexes, embeddings, caches and backups, then report what was completed and what remains in scope.

PEOPLE AND COST

What will it take to run?

Do we need to hire AI engineers?

You need accountable business owners and people who can operate the chosen deployment. The number and profile of roles depends on scope, infrastructure, integrations, model paths and the level of support you want.

Who runs the system day to day?

Responsibilities are agreed with your team: business owners guide the outcome and information; technical owners manage deployment, access and integrations; users validate whether the workflow helps.

How much does it cost?

Cost depends on the first question, information preparation, integrations, deployment, training and ongoing operations. We scope those components rather than promise a universal price or savings figure.

OWNERSHIP AND SUPPORT

What happens after the first release?

Can we export our data and knowledge?

Portability should be designed into the application and stated in the scope: which data, indexes, models, configuration, application source and evidence can be exported, in what formats and with what dependencies.

What support is available?

Support level, access method, response expectations, update process and incident responsibilities are part of the engagement terms. They should be explicit for the chosen deployment, especially an isolated one.

Are we locked in?

Any platform creates a supplier relationship and an operational dependency. Reduce surprises by documenting data ownership, export routes, application responsibilities, interfaces, update mechanics and the work required to change provider or deployment.

BUILD YOUR NEXT CHAPTER

Still deciding where to begin?

Bring the question your organisation is already asking. We can help make the scope and next decision clearer.

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